An individual visit may inherit its purpose from a programme of which it is part, often refining this to be specific to ‘Enter and View’. However, a visit does not have to be part of a programme. It could, for example, be prompted by feedback from local service users, patients, their carers and families, which suggests common concerns about performance or aspects of provision on a single ward or care home.
A visit may be made to follow-up on points raised during a prior CQC inspection, to establish whether planned corrective actions are being taken. Healthwatch Bracknell Forest could be invited in by a provider to assess the impact of a change, or to observe and make suggestions with regard to a particular matter that is giving concern internally; a group of providers could ask for support in identifying and sharing ‘best practice’ in a specific area.