Keeping safe and well in the community – advice and guidance

There are many ways in which vulnerable adults can suffer or be taken advantage of so we have collated this guide to keeping safe and well in the community.
elderly woman on wheelchair

There are many ways in which vulnerable adults can suffer or be taken advantage of so we have collated this guide to keeping safe and well in the community.

We have worked with the Bracknell Forest Safeguarding Board (BFSB) to compile these resources to support community safety.

Is it an emergency?

Does it feel like the situation could get heated or violent very soon? Is someone in immediate danger? Do you need support right away? If so, please call 999 now.

If you're deaf or hard of hearing, use the textphone service 18000 or text 999 if you’ve pre-registered with the emergencySMS service.

Citizen Advice

Citizen Advice Bracknell Forest have over 30 staff and volunteers set up from home to give advice and support to those living and working in the Bracknell area. To find out more about the support they can offer visit their website or call 03 444 111 306.

Fire Service – Royal Berkshire Fire Service

The role of RBFRS within local communities is evolving. A wide range of services help keep communities safe, including safety and protection advice to residents and businesses, as well as enforcing fire safety legislation and reducing fire risk in the built environment. This is in addition to highly skilled crews providing a swift and effective response to incidents ranging from road, rail, aviation and waterway accidents, to fuel and chemical spills, collapsed buildings, large animal rescues and, of course, fires.

I don't feel safe

Sometimes things may go wrong or we may feel uncomfortable with a particular situation. It might be something happening in your own home or in a care home or hospital. Mistreatment doesn’t always involve a stranger. Someone we think of as a friend could mistreat us, perhaps by taking money or by making us feel afraid, uncomfortable or hurt. You may be unsure about whether what is happening to you counts as abuse or neglect. If you are concerned about yourself, or a particular situation, there are people you can speak to and there is help available. Find someone you trust to talk to about how you are feeling, or you can Report it to someone who will help.

Thames Valley Police

Doorstep crime is becoming more common, where people come to the door pretending to be officials to trick their way into your home.  If you are not sure about someone don’t let them into your home. If it’s an emergency, call 999. You can tell the police about unwanted or suspicious callers by calling 101.

Thames Valley Alert: Community Messaging

Thames Valley Police are committed to involving the community in the policing of Berkshire, Buckinghamshire, Oxfordshire and Milton Keynes. We believe that by improving the flow of information between the community and its police we can all make a greater impact in the prevention and detection of crime and anti-social behaviour. Visit Thames Valley Police Community Messaging website.

Neighbourhood Watch

Neighbourhood Watch is about people getting together with their neighbours to take action to reduce crime. Neighbourhood Watch schemes can:  cut crime and the opportunities for crime; help and reassure those who live in the area; encourage neighbourliness and closer communities.  See more information on the Thames Valley Neighbourhood Watch website.

Safe Place Scheme

Safe Place is a scheme for vulnerable adults if they get lost, scared or upset when they are out on their own. See more details on by visiting the Safe Place Scheme website.

Scams Advice                

Prevent people becoming victims of scams. The Trading Standards are aware of a number of COVID-related door-to-door scams in the borough and have published advice to residents. Please ensure you remind yourself of this guidance and pass this on to any elderly or vulnerable residents you may know. Through its Friends Against Scams initiative they have produced urgent advice.

 If you need advice on accessing health and care services, coping with family pressures, mental health, or dealing with loneliness and isolation, we have developed advice and information pages on all these topics.  

Do health and social care services know what you really think?

Share your ideas and experiences and help services hear what works, what doesn’t, and what you want from care in the future. 

Share your views