These views resulted in over 7,200 recommendations to services about the improvements that people would like to see.
Our year in numbers
- Last year, over 336,000 people shared their views, ideas and experiences about health and social care with their local Healthwatch.
- We also helped over 413,000 people access advice and information online, by phone and face-to-face.
- The Healthwatch network used this information to make over 7,200 recommendations to services about the improvements people want to see.
- Of these recommendations, 29% are already making a tangible difference to people's experiences of care.