News and reports

This survey was completed as GP Services, particularly access to and ability to make an appointment at a convenient time and in a timely manner, remains the topic Healthwatch Bracknell Forest receives the most feedback on.

Healthwatch Bracknell Forest quarterly monitoring report.

Healthwatch Windsor, Ascot and Maidenhead (WAM) in close collaboration with Healthwatch Buckinghamshire, Slough, Wokingham, Bracknell Forest, Hampshire and Surrey, wanted to hear from local people who had experienced being discharged from hospital.

33 patients were asked two questions – what was good about the surgery and what could be improved - allowing them to give feedback on the surgery beyond the scope of the questions already asked in the survey.

Healthwatch Bracknell Forest conducted an announced Enter and View visit to Heath Hill Surgery on 26 November 2015. Using survey methods, the team spoke with 38 patients; 35 patients on the day of the visit and 3 patients completed an online survey.